I was a little nervous initially when I ordered from smughouse as I had never heard of them before and the price of their lockers seemed almost too good to be true, after having been looking at this style of furniture for a while.
I did not regret ordering from them, let me tell you! They dispatched my order the next working day and it arrived the following day. Unfortunately there were a few imperfections on a couple of the pieces and I'm a perfectionist, so I contacted them.
I sent a few photos and explained the bits I wasn't 100% happy with and thought at most they would replace maybe one of the parts (the one that had the biggest imperfection). Well, they offered to send a whole new unit out and said to swap any pieces I needed and they would collect the rest.
I did exactly that and I literally couldn't be happier with my new shoe storage unit for our hallway. I'm wondering where I can fit the other sizes they do now ;)
Thanks for your amazing customer service and great products!
Absolutely gorgeous. Brought this for my porch and I get so many comments on it. Worth all my husbands bad language putting it together because he couldn't be bothered to follow the instructions. If I could give 10 stars I would.